Job description
Job Summary :
We are hiring dynamic professionals for a banking voice process. This is a fully remote opportunity requiring excellent command over English. Candidates will handle voice-based customer support and must be comfortable with rotational shifts.
Role & responsibilities
- Handle customer inquiries and provide resolutions via voice channels.
- Ensure adherence to process guidelines and compliance.
- Maintain professionalism and accuracy during customer interactions.
- Achieve individual and team KPIs and performance standards.
Requirements
Excellent command over English (verbal and written).
Flexibility to work in 24×7 rotational shifts with two rotational week-offs.
Should have internet connection and power backup.
Note : Training will be conducted from the office so candidates have to visit office in their entire training period. Once they certified, office-provided desktop will be issued.
Qualification:
Graduates – Exp. and Freshers both can apply if they are graduates.
Undergraduates – They must have min. 1 year of experience (on papers).
Location: Gurgaon and Mumbai
Applicants must be residents of Gurgaon or Mumbai.
Salary
CTC: 31,000 up to 36,000
In-hand Salary: 27,000 up to 31,000
Additional Information
Candidates should be comfortable with remote work and meeting the infrastructure requirements.
If you meet the eligibility criteria and are ready for a rewarding career in the banking process, apply now!
Application Process: Apply Click Here